Customer Service : 03 - 7803 9438

FAQS

Q:
Are all the parts we purchase genuine?
A:
All parts that are stated or mentioned by our sales advisor as original are genuine.
Q:
Are those parts without original packaging fake?
A:
The parts without original packaging aren’t fake. They are what we called OEM (Original Equipment Manufacturer) products.
Q:
What you mean by OEM?
A:
OEM products are produce by the same supplier as the original products. These products are then available to the market later as a cheaper alternative due to car depreciation.
Q:
Are the OEM part same quality as the genuine part?
A:
They are not 100% same but all OEM products are TUV approved, some as good. (We only supply quality OEM products)
Q:
Can you install or repair after my purchase?
A:
We do not have a workshop ourselves, our panel workshop is just next door.
Q:
Does your part comes with warranty?
A:
It really depends what kind of parts, we have warranty period from ZERO (no warranty) up till 1 year warranty. Please ask our sales advisor during your purchase.
Q:
Do you accept personal cheque?
A:
We don’t. Sorry. Only company cheque.
Q:
Do you have extra charges for credit card payment?
A:
Nope, free of charge.
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